We welcome correspondence from readers, researchers, and rights holders. Your observations help us refine the catalogue and ensure that the texts we present remain as accurate and accessible as possible.
When to Write
You may wish to contact us for any of the following reasons:
- Metadata corrections – if you notice an incorrect title, author attribution, publication date, or category placement (for example, a title that belongs under Middle Ages but appears in Diaries, Letters & Life Stories).
- File or display problems – if an ebook fails to open, contains unreadable characters, has missing sections, or does not render properly on your device or browser.
- Accessibility concerns – if a particular format lacks structural markup, alternative text for images, or other features that would make it usable with assistive technology.
- Privacy questions – if you have questions about how we handle personal data, cookies, or any tracking technologies that may be present on the site.
- Copyright or rights concerns – if you believe a text in our collection is not in the public domain in your jurisdiction, or if you are a rights holder and wish to discuss a specific work.
- General editorial observations – suggestions for additional context, corrections to introductory notes, or pointers to related primary sources that could enrich a title’s entry.
What to Include in Your Message
To help us act on your report efficiently, please include as many of the following details as are relevant:
- The exact URL (web address) of the page where you encountered the issue.
- The full title of the ebook, and the author or editor name as shown on the catalogue page.
- The file format you are using (EPUB, PDF, HTML, plain text, etc.).
- The device, operating system, browser, and reader application (if applicable).
- A clear description of the problem: what you expected to see and what actually appeared.
- For rights or copyright inquiries, any supporting information you can share about the work’s legal status in your country.
How to Reach Us
Please send all editorial correspondence to editor@epefe.com. This address is used for catalogue correspondence.
Messages are checked as part of catalogue maintenance and consider each report on its merits. Because the catalogue is maintained by a small independent team, we cannot guarantee a specific response time, but we are grateful for your patience and your contribution to the accuracy of the archive.
What Happens After You Write
Once your message is received, we review it and determine the appropriate action. For metadata corrections, we verify the information against reliable sources and update the catalogue entry accordingly. For file or display problems, we test the ebook in multiple formats and environments to identify the source of the issue. Accessibility concerns are prioritised; we work to improve structural markup and alternative text where feasible. Privacy and copyright questions receive careful consideration, and we may consult external resources or legal guidance when necessary.
If your report leads to a change, the catalogue entry will be updated, and we may note the correction in the revision history for that title. While we cannot respond individually to every message, we do track all submissions and apply the lessons learned across the collection.
Scope of Our Response
Our editorial capacity is focused on the works listed in the catalogue. We are unable to provide research assistance, translations, or recommendations for further reading beyond what is already included in the introductory notes and contextual essays. Similarly, we cannot verify the accuracy of external sources or offer legal advice regarding copyright status. For such matters, we encourage you to consult a qualified professional or the relevant national authority.
Thank you for helping us keep the Medieval History Archive a reliable resource for students, scholars, and general readers.